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General questions
Features
Compliance
Technical
Support

General questions:

Consentik is a compliance solution that helps websites adhere to GDPR and global privacy laws by managing cookie consent, customizing banners, and automatically blocking non-compliant scripts.

2. Why is cookie compliance important?

Privacy laws require websites to obtain user consent before using cookies. Non-compliance can lead to significant fines and damage to your brand’s reputation.

3. Which regions does Consentik cover?

Designed for GDPR/ePrivacy (EU), but adaptable to other regulations like CCPA (California) or LGPD (Brazil).

Features:

1. Can I customize the cookie banner’s appearance?

Yes! Adjust colors, fonts, text, layout, and positioning. Add your logo or use custom CSS for seamless brand integration.

2. Are pre-made templates available?

Choose from multiple professionally designed templates optimized for compliance and user experience. Customize them effortlessly.

3. How do users update their consent preferences?

Add a “Cookie Manage” button (floating or inline) to let visitors modify preferences anytime—no technical skills required.

Compliance:

1. Does Consentik block non-essential cookies automatically?

Yes! Scripts like analytics or ads are blocked until users provide explicit consent, ensuring compliance.

2. How are consent records stored?

All consents are securely logged with timestamps, user choices, and device details for audit-proof documentation.

3. Does it support multiple languages?

Yes! Create banners in multiple languages to cater to international audiences.

Technical:

1. How do I contact customer support?

Reach us 24/7 via email or live chat. Explore our Help Center for guides and tutorials.

2. Is there a free trial?

Yes! Start with a risk-free trial to explore all features.

3. What’s your refund policy?

We offer a satisfaction guarantee—contact us within 30 days for a full refund if unsatisfied.

Support:

1. How long does setup take?

Quick and intuitive! Customize your banner, configure settings, and publish—no coding expertise needed.

2. Can I use custom CSS for advanced styling?

Absolutely! Full CSS control allows unique designs, animations, and interactions while maintaining compliance.

3. Will Consentik affect my website’s speed?

No. Our lightweight script ensures zero impact on page load times.

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